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The following are some of the most common problems we are asked about. If you would like to discuss any issues or have any questions, please get in touch

What is Bidiful?

Bidiful is a software solution designed to streamline and automate the process of managing and responding to tender opportunities including simple ‘three quotes to qualify’ for every size of business.

Is Bidiful customisable to suit our organization's specific needs and processes?

Yes, Bidiful is customisable to accommodate different workflows, document structures, and approval processes.

How can Bidiful benefit our organisation?

Bidiful helps in centralising and organising tender-related information, improving collaboration among team members, and bidders, ensuring a more efficient and transparent tendering process. All together this leads to time saving and a dramatic reduction in email communication and logging of activity.

What kind of customer support is available with Bidiful, and how quickly can issues be resolved?

We do not use AI or chatbots for our support. We have a dedicated support team to address any issues or concerns, a direct phone line for live personal support, 24hr messaging and email responses as well.

What features does Bidiful offer?

Features include document management, bid tracking, collaboration tools, reporting and analytics, deadline reminders, and communication management.

How does Bidiful ensure data security and confidentiality of tender information?

Our features include fully secured data space, user access controls, audit trails, and compliance with data protection regulations to ensure the security of sensitive information.

Can multiple users collaborate on a tender response using Bidiful?

Yes, Bidiful facilitates collaboration by allowing multiple users to work on a tender simultaneously, with version control and real-time updates.

Does Bidiful provide templates for common tender documents?

Bidiful Enterprise offers pre-built templates for documents including proposals, specifications, and pricing sheets to expedite the tender response process.

How does Bidiful handle notifications and reminders for upcoming deadlines?

Notifications and reminders in Bidiful are configurable, allowing users to receive alerts for upcoming deadlines, document submissions, and other critical milestones.

Is training and support provided for users adopting Bidiful?

Bidiful offers training videos, user guides, and customer support to assist users in learning and maximising the functionality of the platform.

Can Bidiful generate reports and analytics on our tendering activities?

Reporting capabilities in Bidiful provide insights into bid stages, response times, and other key performance indicators.

What types of tenders does Bidiful support?

Bidiful supports various types of tenders, including open tenders, closed tenders, simple three quotes to qualify exercises and requests for proposals (RFPs).

 Is Bidiful accessible from different devices and locations?

Bidiful is cloud-based, allowing users to access the platform from different devices and any location with internet access.

How is pricing structured for Bidiful?

Pricing models for Bidiful are: Bidiful Pro, full ongoing access and full feature use. Bidiful One, for a single project, full feature use. Or Bidiful Enterprise, for multiple users and projects, with extra & bespoke features.

Can Bidiful integrate with other tools we use, such as project management or CRM systems?

Integration capabilities vary, but Bidiful offers APIs or direct integrations with popular business tools to enhance connectivity. Please get in touch for your specific needs.

Contact Us

We are always available to answer any questions you may have about our platform. Get in touch with us today and let us help you simplify procurement for your business.

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